Help & Support Hub

We are here to assist you at every step of your home building journey.

Application Support

Facing any issues while tracking your home construction project or viewing billing estimates in the Mine mobile application?

💡 Pro Tip: Please attach a screenshot of the issue when emailing support. This helps our engineering team trace and debug the problem immediately.

Feature Requests & Suggestions

Have an idea to improve the live tracking dashboard or need new contractor bidding options? We welcome all feedback. Please email us with the subject line "Feature Request - Mine".

Account & Project Data Deletion

If you want to close your active account or remove project logs from our servers:

  • Send a request to support@mahtoji.tech from your registered email ID.
  • Use the subject line "Account Deletion Request".
  • Include your project reference ID or registered phone number.

Our security team will purge all logs and data within 7 business days, confirming completion via email.